Inmarsat BGAN and FleetBroadband services provided by the Inmarsat-4 (I-4) F1 spacecraft were successfully restored at 20:00 UTC on Tuesday, 24 February, at the end of the final outage caused by I-4 satellite repositioning.
The new global I-4 satellite regions are:
I-4 Americas - at 98 degrees West
I-4 EMEA - at 25 degrees East
I-4 Asia-Pacific - at 143.5 degrees East
Users of Inmarsat's BGAN service in the region need to re-point their antennas directly at the new in-orbit location of the I-4 F1 (I-4 Asia-Pacific) satellite at 143.5 degrees East. The new version of BGAN LaunchPad can be used to help pinpoint its new position.
Users of Inmarsat's FleetBroadband services will automatically lock on to the new satellite, and need take no further action.
However, some BGAN and FleetBroadband terminals may require software upgrades, please contact AST Customer Service if unsure.
More information about the repositioning, including coverage maps and new versions of LaunchPad, can be found on the Inmarsat website under Support.